Refund Policy

Refund Policy

Thank you for shopping at Dreamers Choice. If you are not entirely satisfied with your purchase, we are here to help. Please review our Refund and Return Policy for details.

Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings as defined below, and these meanings apply whether the words appear in singular or plural form.

Definitions

• Company: Refers to Dreamers Choice (referred to as "We", "Us", or "Our").
• Goods: Refers to the items available for sale on our website.
• Orders: Refers to the purchase request made by you for our Goods.
• Website: Refers to Dreamers Choice, accessible at dreamerschoice.com.
• You: Refers to the individual or legal entity using or accessing the Service.

Order Cancellation Rights

You have the right to cancel your order within 14 days without any reason.

The cancellation period will expire 14 days from the day you receive the Goods or a third party you nominate (other than the carrier) takes possession of the Goods.

To exercise your cancellation rights, you must inform us of your decision via a clear statement. You can notify us by:

• Email: dreamerschoice18@gmail.com

Upon receiving your cancellation request, we will process your refund no later than 14 days after receiving the returned Goods. We will issue the refund using the same method of payment used for the Order, and no fees will be charged for the reimbursement.

Conditions for Returns

To qualify for a return, the following conditions must be met:

• The Goods were purchased in the last 14 days.
• The Goods must be in their original packaging.

Exceptions:

The following items cannot be returned:

• Goods customized or personalized to your specifications.
• Goods that are perishable or have expired.
• Goods that cannot be returned for health or hygiene reasons if unsealed after delivery.
• Goods that are inseparably mixed with other items after delivery.

We reserve the right to refuse returns that do not meet these conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning Goods to us. Please send returns to the following address:

Lahore, Pakistan, PK

We recommend using an insured and trackable mailing service, as we are not responsible for items lost or damaged during return shipping. Refunds will not be issued without receipt of the Goods or proof of return delivery.

Contact Us

For any questions or concerns regarding our Refund and Return Policy, please contact us:

• Email: dreamerschoice18@gmail.com